On this page you will find our general terms and regulations for
sales, shipping and payments. The Dutch Apple Tree Limited is trading
as simply colors and has the Australian Registered Body Number 123 492
606.
1. General
1-1 All our shipping and services are subject to the following sales-, delivery-, and payment conditions.
1-2 On all rights, commitments, obligations, special offers, orders and
agreements under which these general conditions are apply, explicitly
and unconditionally follow and will be judged under New Zealand law.
2. Prices
All prices of the clothing are in Australian dollars and exclusive postal charges.
3. Postal charges
3-1 For the shipment of clothing simply colors charges a postage.
3-2 The postal charges for orders to Australia and New Zealand are $AUS 6 for 1 item and for 2 or more $AUS 8.
3-3 Depending on the weight and volume of the order it will be shipped in an envelope or package.
3-4 Depending on the size of the order the delivery fees will be free
or reduced. Shipment to Australia and New Zealand is free if the order
exceeds $AUS 100.
4. Payments
4-1 After ordering you will receive a confirmation e-mail with your
order number, an overview of your order and total costs, including the
postal charges.
4-2 Every order will be delivered after we have received the payment. You can pay with:
4-3 direct and online with credit card (Mastercard and Visa).
4-4 trough money transfer. Payment needs to be completed within seven
working days following the order date, we will then ship the order.
During these days simply colors will reserve all ordered items for you.
In case we do not receive the payment within this period the items will
be made available for sale again.
4-5 Simply colors will send a confirmation e-mail when your payment has been received.
5. Shipping
5-1 All items are sent by standard post within five working days after receiving the payment.
5-2 If for any reason we can not send your order within five working
days we will get in touch with you by telephone or e-mail.
5-3 An e-mail will be sent confirming that the order has been shipped.
5-4 In general Australian Post delivers within 3 to 6 days, given it is in Australia.
5-5 All clothes are deliverable from stock. In case an article is temporarily out of stock you will be notified immediately.
5-6 Simply colors is not responsible for any excess delivery time or loss and damage by a third party.
6. Exchangeable
6-1 Simply colors does everything in its power to deliver a perfect
product. Despite this, if you are not satisfied with your order (or
part of it), then you can return it free of charge within seven days
after delivery (see also 6-5).
6-2 This is only possible if you notify simply colors by e-mail beforehand.
6-3 After receiving the return simply colors will transfer the amount (excluding the postal charges) on your bank account.
6-4 If the size or colour of the item you have received is not correct,
then you can always exchange this. Exchanging is done on shared postal
charges.
6-5 Items are not exchanged and returned when:
the cloths are printed
the cloths have been worn or washed
you have tried to repair the item yourself
you have not correctly followed the user instructions
6-6 In case you has (partially) received a wrong order, then simply
colors will make sure that the proper items are sent.
7. Liablility
7-1 All products in the collection of simply colors are subject to
tight quality requirements according European law with which baby and
children clothing need to comply. Simply colors can not be held liable
for any damage, physically as well as material and immaterial, as a
consequence of wrong performance or use of the products sold by simply
colors.
7-2 The content of this website has been carefully composed. Simply
colors can not exclude that certain information is not correct or
incomplete. Simply colors is not liable for any consequences as a
result of incorrect or incomplete information on their website.
7-3 Simply colors is not responsible for any type or print errors
through which unintentional price differences are communicated. In case
the later does occur the price will be corrected as soon as possible by
simply colors.
7-4 Simply colors can not be held accountable for any difference in
colour as a result of computer monitor quality.
7-5 The position and size of the actual print on the piece of clothing
can differ slightly as compared to the display on the website. Simply
colors can not be held responsible for this.
8. Circumstances beyond our control
Keeping in account further rights coming forth, simply colors has in
case of circumstances beyond their control the right to, in choice of
their own, exercise a delay, according the agreement. In this case it
is not possible to judge lawfully the result of this action as well as
to not claim any financial compensation from simply colors. Unless in
given circumstances the issues are unreasonable and unacceptable.
9. Privacy
All personal information given to us will only be used by simply colors
and will never be made available to third parties, unless required for
payment purposes and delivery requirements to complete the order
process.
10. Questions / Complaints
Simply colors aims for customer satisfaction. If in any case you might
have questions or complaints about our services and/or products of
simply colors, then we request that you contact us by telephone or
e-mail.
11. Copyright
All rights and properties are reserved. No content from this website
can be copied, saved and/or be distributed without written
authorization of simply colors. |