Maybe this is the first time you would like to buy something on the internet or you have a question about our company, product and services? All the answers you can find here:

Is the simply colors collection sold in shops as well?
No, the clothes of simply colors are only sold online.

How do I know when my order has been sent?
With a successful order you instantly receive a "Thank you for your order" message on your screen. Soon after, you will receive a confirmation of your order by e-mail.

Is an online payment at simply colors safe?
Yes, simply colors uses Secure Sockets Layer (SSL) technology. This technology is a coding method to enable safe transfer of information over the internet. All the sent customer information can not be viewed by anyone other than the receiver. The payments
with credit card are handled by Warp Fusion (www.warpfusion.com). Warp Fusion is a business partner of BNZ, a subsidiary of the National Australia Bank Group. They guarantee that your payment will be completed safely.

For some reason the system wouldn’t take me through to the payment screen. What is going wrong?
It is possible that the security settings on your computer doesn't allow you to access a third party website. Please call us if this is happening with you, then we will finish your order through the phone.

 

When will my order arrive at my home?
Your order will be sent within 3 working days after receiving your payment. In general the delivery will take 3 to 6 working days when the address is in Australia. We will send you an e-mail when we receive your payment and as soon as we send your order.

How can I return an item?
All information regarding returns and exchangeable items click here.

How can I write a testimonial?
We would love to have your comments and photos on our website because we think this is a great reference for other shoppers. We have a closed guestbook which means that only customers who have made an order and received it can write a testimonial: therefore the comments are even more meaningful and valuable. Customers can leave a comment by using our link in the order confirmation e-mail.

Is simply colors clothing safe to wear?
At the moment there is an alarming news that children clothing from China possibly has high toxic substances (formaldehyde),
that can cause health problems. Simply colors is a European children clothing brand. Our clothing is NOT made in China.
Simply colors produces the clothing in compliance with the stringent safety standards of the European Union and WHO (World
Health Organisation).

Does simply colors print adult sized shirts?
No we don't have clothing for adults, simply colors is a clothing brand for children from newborns up to ten year old.

Does simply colors offer Fund Raising possibilities?

Yes we do! Simply colors offers fund raising possibilities for local communities, kindergartens, sports clubs and more. Create a fun slogan or print a logo on Hoodies, Rugby shirts, Polo shirts, t-shirts or body suits. Using our product will ensure you of a great success to raise funds. Ask us about the possibilities we can provide for your. E-mail us at info@simplycolors.com.au or phone us on 1800 652671

Have you not found an answer on your question? Just contact us, we are more then pleased to help you! Phone 1800 - 652671
or send us an e-mail: info@simplycolors.com.au.